A Team of Traceability and Quality Management Experts
Founded in Cork in 2002, SoftTrace is a leading provider of Traceability and Quality Management Software for the Dairy, Food, Pharmaceutical and Healthcare industries. Our exclusive focus is on the design, development, implementation and support of the SoftTrace suite of Traceability and Quality Management software modules.
We have extensive experience of supporting our process industry customers, so you can be confident that SoftTrace understands your processes, your needs and your challenges. We combine in-depth industry knowledge with cutting-edge Traceability and Quality Management software and a range of expert implementation and support services
The SoftTrace team is made up of people with the optimum mix of technical skills and process industry experience to provide a complete Traceability and Quality Management solution to our customers.
Our managers, systems analysts, software engineers, customer care, installation, training and quality personnel have developed specialist knowledge of a variety of process industry environments, particularly in the area of traceability and quality management.
This means that the SoftTrace team is uniquely placed to provide our customers with a competitive, best-of-breed Traceability and Quality Management software solution reinforced by process industry expertise and comprehensive technical support.
We adhere to rigorous development standards, test and software release procedures and work closely with customers to document their specific system requirements, identify core areas and emphasise speed and clarity of purpose in implementing a working system.
We focus on delivering a complete traceability solution on time and in budget
SoftTrace’s goal is to provide a total solution to the Traceability and Quality Management demands of our customers. We aim to be a full service provider and this means providing range support services including expert traceability consultancy, risk analysis and needs assessment, customised software and hardware implementations and on-going technical support.
SoftTrace does not outsource any aspect of its business. Our Traceability Software is designed and developed by our systems analysts and software engineers. It is sold by our process industry and traceability savvy sales team. It is implemented by our installation experts and supported by our dedicated customer care team.