August 2022 – Issue 8

Message from CEO Anthony Connolly

Welcome back all – Our August edition of the SoftTrace Scoop is now available to read. This month features some exciting internal employee news. We also have a section on our dedication to employee wellbeing in the workplace. This months edition is not to be missed

Company News

SoftTrace are delighted to announce two new internal employee promotions!

It is one of our core values to always achieve excellence in all we do. As we aim to expand externally it is important for us to ensure internally, we are also growing. We are proud of the hard work of not just Adrian and Marc, but all of our employees, who dedicate their hard work to helping our customers overcome their challenges.

These promotions are just the start of our expansion – we are hiring for two positions within SoftTrace 

  • Customer Care Technician
  • Software Test Engineer

See our LinkedIn page for both job specifications. Interested in one of these roles? Please send your CV to

Meet our new Senior Software Test Engineer

Long term employee Adrian Murphy has been promoted to Senior Software Test Engineer leading our software test team.

Adrian has been with SoftTrace for 10 years and has become a valued member of our team. From helping junior testers and liaising with our development customer care teams to traveling nationally and internationally providing support to overseas customers sites. Adrian has shown great mentorship and has proven to be the perfect fit to lead our software test team.

Congratulations again Adrian!

Meet our new Senior Customer Care Technician

Marc Duncliffe of our customer care team has been promoted to Senior Customer Care Technician.

Marc joined SoftTrace in the height of the Covid-19 Pandemic and took to the role like a natural. Since then, Marc has created positive relationships with our customers and dedicates his time to helping them overcome their challenges. Marc has become a valued member of the SoftTrace team respected by fellow colleagues and our customers and has proven to be the perfect fit to lead our customer care team.

Congratulations again Marc!



CEO Anthony Connolly will be representing SoftTrace at the ADPI international Whey Conference in Chicago next month. The conference runs from Sunday the 11th to Wednesday the 14th of September.

This year’s conference marks the 10th IWC event and will highlight new and next generation of scientists, technologists and engineers involved in whey processing will get the opportunity to learn about new developments in the industry.

The International whey conference will also feature top tier speakers on cutting edge scientific findings, trending topics and connecting the science to commercial applications for whey.

Monthly Moo-Tivation

Success is not final, failure is not fatal, it is the courage to continue that counts

Winston Churchill

Mental Health & Wellbeing in the Workplace

SoftTrace fully supports the mental health and wellbeing of our employees.

This is something that affects us all differently and if you are struggling mentally, you do not have to fight this battle alone. There is no shame in asking for help – You matter and your life has value.

Please see our poster below that includes some effective ways to reduce stress and professional burnout in the workplace.


2002 Throwback Headline

2002 a bad year for Dairy Board.

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